IBM Distinguished Engineer and Solutions Architect Sanjeev Sharma delivers a basic, comprehensive overview of the DevOps concept by starting with the IBM view of it: "We get an idea at a design stage or a requirement from a customer or an enhancement or a bugfix. Now, how do we get that out to production where it can be of value to the customer? You can’t give it to the customer at this point (because of regulations or a missing piece), so we use a customer surrogate and get feedback on how they are using it. We use the feedback to improve." Sharma explains that the concept suggests the team improve two things: - The product itself - The deployment process itself He adds that the process is usually improved in two ways: - Reduce the amount of rework that needs to be done for the specific project - Reduce the amount of overhead in the process in general Download Sanjeev Sharma's eBook "DevOps For Dummies": http://ibm.co/devopsfordummies Watch other Sanjeev's videos: "DevOps: Where to Start" http://www.youtube.com/watch?v=CSrKwP1QrjE "Continuous Delivery vs. Continuous Deployment" http://www.youtube.com/watch?v=igwFj8PPSnw "DevOps Whiteboard Client Interview Demonstration" http://www.youtube.com/watch?v=U9SnBeKIO0I "DevOps and Hybrid Cloud - Solution overview" https://www.youtube.com/watch?v=oylLOOO8Sew